Privacy Policy

Last updated: September 14, 2026

Marula Distributions Limited ("we", "us", "our") operates marula.nz, an information website hosted on Netlify. This website does not use Shopify and does not provide customer accounts, a shopping cart, or checkout.

This Privacy Policy covers visits to marula.nz and enquiries made using our contact details. Our separate Mannabrew NZ store at mannabrew.co.nz uses Shopify. Purchases, payments, customer accounts, and store cookies are covered by the privacy policy available on that store.

1. Personal Information We Collect

We collect personal information that identifies or can reasonably be linked to you.

• Enquiries: Your name, email address, phone number, business details, and any other information you choose to provide when contacting us by email or phone.
• Technical Information: Hosting and external font services receive technical information, such as your IP address and browser details, when your browser requests website content.

Providing information in an enquiry is voluntary. If you do not provide enough information or a way to contact you, we may be unable to respond or assist you.

2. Website Technology & External Links

The website's own code does not set cookies or include Google Analytics or advertising trackers. Hosting services may process technical requests and logs to deliver and protect the website.

• External Links: When you follow a link to the Mannabrew NZ store or another website, that website's privacy policy and cookie practices apply.
• Google Fonts: This website loads fonts from Google. Your browser sends Google your IP address and request details to retrieve them. See Google Fonts privacy information.

3. How We Use Your Information

We use your information to:

• Enquiries: To respond to your questions and discuss products, distribution, and wholesale partnerships.
• Website Operation: To deliver website content and support website security and reliability.
• Administration: To keep records of our communications and meet applicable legal obligations.

4. How We Disclose Personal Information

We share information with service providers who help us run our business:

• Netlify: To host and deliver this website.
• Google: To deliver fonts used on this website.
• Communications Providers: To deliver and store emails and support phone communications when you contact us.

Overseas Processing: Some service providers may process information outside New Zealand. Contact us if you would like more information about the providers handling your enquiry.

5. Security and Retention

We take reasonable steps to protect personal information from loss or unauthorised access. We retain it only for as long as needed for the purpose for which it was collected, including handling enquiries and meeting applicable legal obligations.

6. Your Rights (New Zealand Privacy Act 2020)

Under the Privacy Act 2020, you have specific rights regarding your information:

• Right to Access: You can ask us for a copy of the personal information we hold about you.
• Right to Correction: You can ask us to correct your personal information. If we decline, you can ask us to attach a statement of the correction you sought.

You can also ask us to delete information. We will consider your request alongside our retention and legal obligations; deletion is not an automatic entitlement.

To request access or correction, please contact our Privacy Officer using the details below. We will respond as soon as reasonably practicable and within 20 working days, unless a lawful extension applies. If we extend the timeframe, we will tell you why and when to expect a response.

7. Contact Us

Should you have any questions about our privacy practices, or if you would like to exercise your rights, please contact our Privacy Officer:

• Business: Marula Distributions Limited
• Trading names: Include Mannabrew NZ
• Email: contact@marula.nz
• Phone: +64 20 4020 4311
• Address: 686 Paradise Valley Road, RD 2, Rotorua 3072, New Zealand
• NZBN / Business Registration: 9429053423580

If you are not satisfied with our response, you have the right to complain to the New Zealand Office of the Privacy Commissioner (www.privacy.org.nz).